Privacy Policy

Introduction

At Caplenarion S.A. de C.V. (hereinafter "Caplenarion", "we" or "the company"), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our financial consulting services.

Information We Collect

We collect the following personal information:

• Full name
• Email address
• Phone number (optional)
• Financial information provided during consultations
• Browsing data and cookies

Use of Information

We use your information to:

• Provide personalized financial consulting services
• Send information about government support programs
• Improve our services and user experience
• Comply with legal and regulatory obligations
• Communicate with you about important updates

Data Protection

We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. Your data is stored on secure servers located in Mexico.

Your ARCO Rights

In accordance with the Federal Law for the Protection of Personal Data Held by Private Parties, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Cancel your data when you consider it is not necessary
• Oppose the processing of your data for specific purposes

To exercise these rights, contact our Data Protection Department at: privacy@caplenarion.com

Data Sharing

We do not sell or share your personal information with third parties for commercial purposes. We may share information with government authorities when required by law.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by Mexican law (minimum 5 years for financial records).

Changes to This Policy

We reserve the right to update this Privacy Policy. We will notify you of significant changes through our website or by email.